Privacy Policy for Rise Dentistry

At Rise Dentistry, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal and health information. It also outlines your rights regarding your information and how you can access or update it.

We are fully committed to maintaining the confidentiality of your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

How We Use and Share Your Information

We may use your information to:

Provide treatment

We share information with other dental or healthcare providers when needed for your care.

Process payments

We use your data to bill insurance companies or other payers.

Manage our practice

We use information to improve services, conduct internal reviews, and stay in touch with you.

We may also share your information in special cases, including:

Public health and safety

To prevent disease, report abuse, or reduce serious threats.

Legal obligations

When required by law or in response to court orders.

Research and education

Under specific safeguards.

Family or caregivers

When a family member is involved in your care or payment.

For a complete list of allowable disclosures, visit www.hhs.gov.

Your Rights as a Patient

You have the right to:

Access your records

Request a paper or digital copy of your dental or medical records.

Correct information

Ask us to amend any incorrect or incomplete health details.

Request confidential communications

Specify how you want to be contacted.

Restrict use

Limit certain sharing of your information (though we may deny some requests).

Receive a disclosure report

See a list of who accessed your information over the past six years.

Receive a copy of this policy

Request it at any time.

To exercise these rights, contact our Privacy Officer at our main office.

Mobile Messaging & Communication

When you provide your phone number and opt into SMS updates, we collect and use it for appointment reminders, service updates, and occasional promotions. Your number is not sold or shared for marketing purposes. Message delivery is handled securely through our SMS service provider.

Marketing & Other Uses

We will never share your information for marketing, fundraising, or data sales without your written consent. In some cases, we may create de-identified health information to improve our services.

State Law Protections

Where state laws offer stronger protections than federal law (such as for mental health or HIV/AIDS information), we will follow state regulations.

Our Responsibilities

Rise Dentistry is legally required to protect your health data and inform you if a data breach occurs. This policy is effective as of 2003 and may be updated. Updated versions will be posted in our office and on our website.

Questions or Complaints?

To contact our Privacy Officer, Thomas Southam, please call our office or write to us at:

Rise Dentistry