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At Rise Dentistry, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal and health information. It also outlines your rights regarding your information and how you can access or update it.
We are fully committed to maintaining the confidentiality of your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.
We may use your information to:
Provide treatment
We share information with other dental or healthcare providers when needed for your care.
Process payments
We use your data to bill insurance companies or other payers.
Manage our practice
We use information to improve services, conduct internal reviews, and stay in touch with you.
We may also share your information in special cases, including:
Public health and safety
To prevent disease, report abuse, or reduce serious threats.
Legal obligations
When required by law or in response to court orders.
Research and education
Under specific safeguards.
Family or caregivers
When a family member is involved in your care or payment.
For a complete list of allowable disclosures, visit www.hhs.gov.
You have the right to:
Access your records
Request a paper or digital copy of your dental or medical records.
Correct information
Ask us to amend any incorrect or incomplete health details.
Request confidential communications
Specify how you want to be contacted.
Restrict use
Limit certain sharing of your information (though we may deny some requests).
Receive a disclosure report
See a list of who accessed your information over the past six years.
Receive a copy of this policy
Request it at any time.
To exercise these rights, contact our Privacy Officer at our main office.
When you provide your phone number and opt into SMS updates, we collect and use it for appointment reminders, service updates, and occasional promotions. Your number is not sold or shared for marketing purposes. Message delivery is handled securely through our SMS service provider.
We will never share your information for marketing, fundraising, or data sales without your written consent. In some cases, we may create de-identified health information to improve our services.
Where state laws offer stronger protections than federal law (such as for mental health or HIV/AIDS information), we will follow state regulations.
Rise Dentistry is legally required to protect your health data and inform you if a data breach occurs. This policy is effective as of 2003 and may be updated. Updated versions will be posted in our office and on our website.
To contact our Privacy Officer, Thomas Southam, please call our office or write to us at:
Rise Dentistry
Phone: 281-727-0288
© 2023-2025 Rise Dentistry. All rights reserved.